(856) 579-0004

Deptford Fence Contract

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Booking your installation:
A deposit of 50% is required to book your installation. Once a deposit has been given you will be scheduled into our system and will be given an approximate start week. Most times this is accurate but not 100% of the time. Unfortunately we have to contend mother nature and difficult ground conditions. Properties with a lot of roots can affect the length of installation by several hours to a day or more in some cases.
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Permits:
Obtaining the permit is the sole responsibility of the homeowner. If you choose to have the fence installed without the permit you are responsible for any and all charges to have the fence removed. If replacing an existing fence it is normally not required. Please contact your town hall for more information.
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Final Payment:
Final payment is to be made the day of installation. If the homeowner will not be home they must either leave a check or make a payment via credit card. All materials remain the property of Deptford Fence until payment is made in full. In the event of nonpayment, you agree to allow Deptford Fence the right to access your property for removal of the fence. Deptford Fence is not responsible for clean up or damage due to such removal.
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Day of installation:
Homeowner is to be home the day(s) of installation. If the homeowner chooses not to be home, Deptford Fence is not liable for errors in fence or gate placement. There will be a charge of $75 per post for removal and reinstallation.
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Change of order:
Any changes must be made within 72 hours of giving deposit. Any changes will result in a 15% restocking fee for in stock materials.
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Fence Layout:
At the time of deposit Deptford Fence will go over the layout with the homeowner. We will mark out where the fence will be going and also where the the gates will be placed. If any changes resulting in removing and reinstalling posts the charge will be $75 per post.
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Change of layout during installation:
If a customer changes their layout and it results in additional materials needed there will be a $125 delivery fee as well as an extra charge of $400 if we have to make a special trip back to complete the work.
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Property to be ready for installation:
Properties that are not ready result in longer installation times and affect the installation dates for all other customers that are scheduled. The property must be free of debris so that we can maneuver equipment and fencing materials. There must be a 5' path along the property line that must be free of brush, overhanging limbs, vines, rocks along fence line, etc. The labor rate for preparing the lot for installation is $60 per MAN hour after the first 15 minutes. If a customer turns away a crew so that they may get their property ready for installation it will result in a charge of $400. These fees must be paid before the installation can start. A payment via credit card is available if customer is not home for installation.
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Custom orders:
Custom Orders are not returnable or refundable.
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Property Lines:
Deptford Fence is glad to assist with the layout of the fence. However, it is the sole responsibility of the homeowner to ensure the fence is within their property. If any posts need to be reinstalled the price is $75 per post. We highly suggest having a survey done with permanent markers installed so that you know where the property lines are.
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Utility Lines:
Deptford Fence will call 811 to have any public utility lines marked. These flags must remain on the property until the installation is complete. If flags are removed Deptford Fence cannot install the fence. If we arrive to the property and must reschedule due to the flags there will be a $400 fee. All other private lines are solely the customer’s responsibility. Deptford Fence is not responsible for any lines that are not marked or incorrectly marked. Examples of private utility lines are: sprinkler, pool, propane, landscape lighting, etc.
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Pool Equipment:
Please note that Deptford fence is not responsible for any pool equipment or lines during installation. In the event that something becomes damaged/hit it is the homeowners responsibility for the repair and cost. By accepting your quote you agree to these terms.
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Extra Dirt:
There will be extra dirt at the end of the installation. This is due the posts taking up space as well as the concrete. The extra dirt is spread along the fence line to cover any gaps.
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Extra Materials:
Deptford Fence typically orders extra materials for every job to ensure our crews do not have to drive back to the warehouse. Any extra materials are the property of Deptford Fence and will be used for another installation. If you are interested in ordering extra materials this must be done prior to the ordering of your materials.
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Warranty:
Workmanship: 3 Years.
Vinyl Fence: Lifetime warranty on material direct from the manufacturer.
Aluminum Fence: Lifetime warranty on material direct from the manufacturer.
Wood Fence: NO REFUNDS or WARRANTY
Hardware: 1 Year warranty direct from the manufacturer.
Note: Slamming of gates may result in damages to the gate itself or the hardware. This will not be covered under the above warranty.
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